This guy takes a trip
Tuesday, August 5th, 2008I wept with the weepers when Randy told of his cancelled flights and difficulties in travel. No fun, that.
But there was this guy who went on a trip to California with his family. He was booked on an airline I won’t mention by name, but it rhymes with "American Hairlines". For some reason, the two kids he was traveling with were on a different booking and got their boarding passes and such without diffuculty. This guy and his wife could only get the Geneva-London part because they were dual booked to the same city but on two different itineraries. No problem, of course. London Heathrow would take care of it.
Yet London couldn’t take care of it. In fact this guy’s luggage, with that of his wife’s, was heading to Dallas. Actually, it was NOT heading to Dallas because luggage doesn’t go on a plane when the owner of said luggage isn’t on the luggage’s plane. But that was okay, Los Angeles would take care of it.
12 hours later, upon arrival in Los Angeles, there was a passport line (easy), a waiting for your luggage line (very long, because this guy’s bags didn’t come… They were still in London) and a waiting to get out of the terminal line. The officer in the customs’ line was giving advice to every family about which sites to see in Southern Cal, which made the process 7 times as long as any other line. (But everyone did learn to avoid Disneyland on weekends…)
Then this guy got into the "American Hairline’s" queue for "delayed" luggage. It was (logically) in a different terminal and wo-manned by two motivated employees who had been trained at FAT (Fresno Air Terminal). The queue had at least 35 people in it, and each suit-case took at least 15 mintues to solve. Had people not decided the wait was not worth their luggage, or had they not passed out from exhaustion, this guy’s family would still be in line. He received a receipt, a promise of 50 bucks, and another promise of delivery some time in the future.
The good news is that the shuttle to the car rental came in 3 minutes. A highlight of the day.
(To be continued…)


